For Family

Specific Information for Families & Loved Ones

Lakeside Behavioral Health System is here to help families take the first steps toward recovery. We aim to make each step of that process as simple as possible. When a family member or friend is struggling with a behavioral or mental health issue, we know that there is a lot of anxiety around what to do and how to get treatment while still expressing your love, concern and respect. Our team of experienced behavioral health professionals is here to demystify the process and provide answers to your questions.

for families

How To Help

When someone you love is experiencing behavioral health issues or mental illness, it’s difficult to know how to help. You’re often overwhelmed by powerful feelings of embarrassment, anger, shame or grief, all compounded by logistical and financial concerns. Once you’ve taken that first step toward getting your loved one the professional medical attention they need, you are still crucial to the recovery process. 

You can be a support system for your loved one throughout their treatment in the following ways:

  • Keep the lines of communication open and honest. Continue to verbalize your love, support and encouragement.
  • Fully participate in family counseling and programming related to your loved one’s treatment.
  • Educate yourself about your loved one’s diagnosis to better understand what they are going through.
  • Talk to counselors about setting realistic expectations and be accepting of change.
  • Take care of your own physical and mental health. Get plenty of rest, eat healthy, exercise and participate in activities that you enjoy to reduce stress.
  • Maintain a positive, hopeful attitude, knowing the majority of people with mental illness can get better and lead fulfilling lives.
  • Reach out to friends, family and your faith community for additional support and help with responsibilities.
  • With time and patience, you and your loved ones can move through this season of treatment toward healthier, peaceful lives in recovery.

Visitation Schedules

When a patient enters a treatment program, we know they have loved ones who are concerned and want to stay connected. Here at Lakeside Behavioral Health System, our visitation schedule was created with both patients and family members in mind, with the understanding that your support and presence is essential for recovery.

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What To Bring

At Lakeside, our top priority is to provide a secure environment for our patients. Toward that end, we encourage our patients to bring personal items to make their stay as comfortable as possible, and we strive to keep our facility free of potentially hazardous objects. Read through our packing recommendations and contraband list for more information.

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Check out our resources section for more articles about being a positive support, including topics like:

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Recovery Begins Today

Lakeside Behavioral Health System’s Assessment Center is available 24 hours a day, seven days a week to provide a no-cost mental health assessment for you, your loved one, or your patient/client. Call us at 901-377-4700 or visit our facility to get started. For additional questions about our programs, you can also use our online contact form. In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.


Lakeside Careers